Important Information e-banking Guide Service List Cardholder Agreement
Important Information
Thank you for choosing ANA CARD U.S.A. issued by InfiBank, N.A.. In order to begin enjoying the benefits of your ANA CARD U.S.A., please read the following;
Before you begin using your card
Verify that the name on the card is correct.
In order to use your card, you must first activate it. To activate your card, call the phone number on the sticker located on the front of your card from your home phone, and follow the instructions given to you.
Please remove the sticker and sign your card immediately.
*In order to ensure the security of your ANA CARD U.S.A. credit card, when you make an in-flight purchase on ANA domestic and international flights using your ANA CARD U.S.A., the cabin attendant will match your signature on the back of the credit card to the purchase receipt. In the interest of preventing credit fraud, if the cabin attendant is unable to verify your signature, the purchases will not be approved.
The credit limit of your account is shown on upper portion of the card carrier. Please read the "Cardholder Agreement" and place it in a secure place.

Personal Identification Number (PIN)
To set up your own personalized Personal Identification Number (PIN) via an automated system please call 800-733-5558. Or, cotact customer service if you wish to received the PIN by regular mail. We will mail you a pre-selected PIN for cash advance transactions upon request. You would receive your PIN within 7 to 10 days after we receive your request.
Customer Service
The Automated Account Information Service is available 24 hours 7 days a week. If you would like to speak to a live operator, please call during our business hours below;
ANA CARD U.S.A. Cardholder : 1-800-733-5558 (Toll Free)
Business Hours: Mon-Fri. 7am-5pm (Pacific Time)
ANA CARD U.S.A. Online Account Access
You can access your account on the Internet anytime from the following URL where you can check your current account status, recent transactions, statement and even making payments.
http://www.cardmemberservices.net/ana
If you are visiting for the first time, please register as a :"New User".